@Clark48 I did for all of them except for just a couple extreme cases like a guest was planning to stay on 3/13 and cancelled in the evening of 3/12 telling me his travel was cancelled due to COVID-19. It's always a debate on this topic TBH. Guests feel they are entitled for refund as long as they didn't stay with us, but that's certainly not right since we spent time/effort/resources communicating with the guest and if the guest has occupied our calendar for some time then it's essentially cost to us although we cannot easily measure it by money. Simply logic is that if a guest occupied our calendar and cancelled last minute then we lost the potential booking from another guest due to the occupation of the calendar so it's indeed cost of resource from us. One similar example is the Airbnb service fee, that before the pandemic they never refunded the service fee even if we issue full refund. The logic is pretty clear that the guest has used the Airbnb resources in the booking so it's already consumed although the guest hasn't stayed with us.
