If guest violates house rules.

[Fritz5]

Hey I have used Airbnb as a gueest for awhile, but now I'm hosting. So an issue I've come across is that while at work I came home to my bedroom & closet door wide open. Since the house rules we're broken to I address it with Airbnb or just give the guest a reminder of what's off limits??

[Penni-and-Peter0]

Go over the rules. But if someone entered your personal space, I'd think they are stealing. I'd be very uncomfortable the rest of their stay.  Give em one more chance or ask them to leave

I have had a guest violate the rules recently. Brought a person in to sleep that was not on the initial contract.  It was scary.

[Linda108]

Fritz, you don't provide enough information about the situation for any advice to be useful.  However, if you are wondering about keeping a guest that is the best indicator that the guest should be asked to leave.  Your house rules have to be explicit and not implied however.  By that I mean you can't assume people know the rules without your providing them.  Usually under "Guest Access" you list what spaces are shared with the guest. 

[Donna15]

@Fritz5, contact AirBnB and ask for their advice.

You can reach them via the Help link at bottom of this page.

Or via Facebook.

https://www.facebook.com/airbnb/?fref=ts

Or – if you have a Twitter account - try twitter@airbnbhelp. It’s said there’s a quick response.

More essential reading for hosts. Contains a link with several international phone numbers (‘How to contact AirBnB’).

https://community.airbnb.com/t5/General-Hosting/Community-Help-Guides/m-p/23100#U23100

The US number is 415 800 5959.

Another you can try is 855 425 7262 (I believe this one's toll-free).