We recently had a group of youngsters in who left the place in a less than satisfactory state.
The Parents agreed that it was not good and said they'd get the $'s of the other young adults and send through.
Then they said they did not want to be responsible for all the young adults.
They did not pay anything, I involved ABB.
ABB wanted official receipts for the extra cleaning.....
We did the majority ourselves, 5 hours we have an invoice for and the last minute fill in we paid cash.
ABB have offered to pay the amount of the invoice.....$150 versus $240 asked for.
My question to the forum is how does one justify extra time if you are doing it yourselves???
I am upset by the lack of protection that reliable hosts are offered on the platform......
For context we have had over 600 bookings - only asked for extra cleaning costs twice.
Got paid in full the first time.......
Rich