Instant booking just received by someone booking on behalf of some friends.

[Tom-and-Camilla0]

Hi 

I have just had an instand booking by a person with 3 positive reviews. The issue is he has booked on behalf of other people. As such I have no idea who these others are and would not necessarily have accepted them had they booked direct (and didn't qualify for instant booking). 

We host in a family house with kids......so are obviously wanting to know who exactly will be staying. 

Does anyone have any advise on how best to handle this?

Thanks so much

Tom & Camilla

[Ana1136]

@Tom-and-Camilla0 Third party bookings are against Airbnb rules and you won't have any support if anything goes wrong. Contact Airbnb and have them cancel the reservation but don't cancel it yourself. 

[Tom-and-Camilla0]

Thanks so much Ana

[Gordon0]

If it's an elderly mum/dad of the Airbnb account holder, I'm OK with that, random friends/colleagues, nope. Ask them to cancel via Airbnb, or call customer services yourself. 

Do not accept a cancellation request tho as you will be dinged for that.