Have any of you had such issues? We rent out or garden level one bedroom studio downstairs which has a separate entrance, we live upstairs with our little boy and two pets. My husband travels a lot so usually just me and my son at home. Current guest have great reviews from past stays so we accepted her booking to stay for a month. She's a transgender going through her last transition so I'm trying to be as understanding and empathetic as possible.
My main concern is that she had been bringing different random men a few times at night, the first time close to midnight, I usually check our security cameras outside before bed to make sure everything is OK, and saw a guy without his shirt on when it was snowing outside, in a hurry to run away, so I got extremely worried about her safety, I messaged her but she's not very good at replying back, I went outside to check on her and saw her on the couch on her phone so, I went to bed after knowing she was fine. I messaged her the next day about not bringing random men back for her safety and ours, it is a family home after all and not a hotel.
And she still brings home different men. Last night she went out and brought back a guy and he's still down there with her, we have a rule where the guest must let us know about overnight extra guest staying.
Apart from that, she has been leaving trash around the space, I offer space refresh for long term guests with no extra charge, change of sheets, bathroom refresh and vacuum and take trash out but picking up trash and dirty napkins on the floor is not part of the deal.
I was hoping to have a report section to Air bnb but it doesn't seem to have such service.
We've never had issues before with guests, although I find VRBO guests to be much more mature and respectful compare to Air Bnb guests who are at times much younger and do not seem to have some common decency.
We travel a lot and we are guests through both Air Bnb and Vrbo, we would always keep everything clean and as spotless as possible before checking out, just basic courtesy for us.
Am being over bearing for not liking the way she treats our space? What would be the best way to handle it? She has another week so not long to go. Thanks for all your input.