It is impossible to get my money from hosting 08.-15. April in spite of all I did

Nebojsa10
Level 1
PG, Montenegro

It is impossible to get my money from hosting 08.-15. April in spite of all I did

I tried lot of time to communicate with airbnb support on issue of money did not get for hosting as it gone on old bank count changed… What can we do because I dont‘t want to give up as I think that is nomal to be paid for hosting you did on good way:)

3 Replies 3
Emiel1
Level 10
Leeuwarden, The Netherlands

@Nebojsa10 

 

You need to setup a correct payout method to receive payouts.

 

If the bank account changes, you need to add a new payment method for the new account and make it default (after it is verified)..

 

https://www.airbnb.com/help/article/54/adding-a-payout-method

 

https://www.airbnb.com/help/article/1315/setting-up-a-default-payout-method

 

You can check the status of your payouts on Transaction History pages.

Mike-And-Jane0
Level 10
England, United Kingdom

@Nebojsa10 just to reiterate what @Emiel1 says.

You need to set your chosen payment method to 'default' even if it is the only payment method on your account. 

I did it but and informed airbnb but thay did not pay on new account although I spok with their officer on April 29? What to do now?