Listing location error

Listing location error

Has anyone else found their listing is in the wrong town in Airbnb's system? 

For 3 years my listings have been accurate. Now all of a sudden when you type in my city and state, my listings do not show up, unless filters are used because the algorithm then pulls from a 100 mile radius. I have hours on the phone trying to get it resolved and now I've been told that my listing is in the "neighborhood " airbnb has assigned me to. Our views have dropped from 1700 a month to 400. Does anyone else have this issue? Have you gotten it resolved? How did you do it?  Everyone, i highly recommend you check your listing.

1 Reply 1
Maia29
Level 10
Anchorage, AK

Yes, I have noticed this as well in my area. 

Since I live in Alaska with a lot of remote places, my listing has dropped below listings well beyond 30 miles from my Airbnb.

 

For instance, several cabins more than 30 miles away from the airport show up before my listing located in the city center. 

 

I’ve called Airbnb at least once a week about this issue for the last month. 

 

100 miles from your site is NOT in the neighborhood. Jeesh