Hi there,
Really hoping someone may be able to help.
I contacted Airbnb today to find out about cancelling a booking as one of our family members has come down with Covid.
Airbnb instantly cancelled the booking for me, and said my superhost status and listing would be unaffected.
I went to my calendar to make sure it was blocked out, to discover my whole listing has been completely suspended.
When I tried to contact Airbnb, chat closed the case before giving any answer and the person on the phone said I'm not suspended but blocked. However, they couldn't say why.
Utterly flummoxed as to why this has happened, and very worried.
Has this happened to anyone else?