Listing won't come up in "search"

Monique106 · ‎09-02-2017

Can someone help me? We just put a listing on Air BNB and depending on the search for location, the listing won't show up. Even though the address is "Millersburg, OH", when that is entered, we don't always see the listing. HOwever, when we search for "Holmes County, OH", the listing will show. There are also other tags that i would like to add so that if they are searched, our listing will show. For example, "Amish Country, OH". etc.

Kirstie · ‎10-02-2017

HI @Monique106,

I just had a look and your listing isn't showing on your profile - this suggests that either it isn't activated yet or you have it snoozed. This Help Guide explains where you can check whether it's deactivated or snoozed.

In terms of how the seach works - I would recommend having a look at this Guide explaining how search results are determined. This Community Help Guide alsi explains reasons you may not be able to see your listing in search results.

I hope you can get this resolved soon! Let us know how you get on

Kirstie