Hi Everyone,
I've called the Superhost line about this and some other issues Im having with my listings. (called like 13 times at least) I even sent screenshots that I took, and also that a guest took to show me.
Theyve suggested I use Chrome on the laptop. Theyve suggested I send screenshots. Theyve told me they would make sure this was resolved, then dropped the ticket (like 6 times) Ive called again and again.
blah blah
One CS rep told me I have a "lisings update bug"
That means that I update my listings, and they dont show as updated (todays date)
I do get random emails that tell me that I've up updated my listings.
Can't find a pattern or reason to what I need to update in my listing to show as updated.
My prices are 25% less than they were 6 years ago, yet I need more bookings to survive. I am trying everything I can to see if my ranking will go up.
But one tech bug after another keeps bringing me down and making me work harder without any positve results.
The latest CS rep suggested I write to the community, even though my problem is back-end tech stuff that they haven't been able to fix since like 6 months ago. It took a while to pin point all the problems in my listings. This is just one. (Each listing was updated daily in the description and calendars and well into the future, yet dates don't reflect that.)
Thank you
bella