I just needed to vent a little about how frustrating the location rating is. I've read other posts about it and can see the frustration amongst hosts. We all agree we can't move our house, but the guest can choose to book somewhere else. We live in an urban neighborhood and can only offer street parking. We are very upfront about this. Parking can be difficult but normally guests seem to do just fine. Once in a while we get a guest who thinks our neighborhood is sketchy, despite being mostly families, has trouble parking and gives a bad location rating, even though they loved everything else. They never ask us for help, or suggestions, just give us a low star. I charge a lower nightly rate compared to comps in our area because I understand how frustrating that aspect of our rental can be. What's more important, that we are 15 minutes to the airport, or you had to park a block away and walk 5 minutes? If you want everything, spend the extra money and stay at a hotel.
I know Airbnb supposedly doesn't penalize your superhost rating for this, but after this most recent review we went from a 4.95 to a 4.93. That would seem like it's absolutely taking that into account as everything else they gave us 5 stars.
Sorry for the vent, but I appreciate I'm not alone in this feeling.