Logging in from an iOS app

Natalia406
Level 1
Saint Petersburg, Russia

Logging in from an iOS app

Dear Community,

a very simple question: I've been logging to Airbnb site from a desktop. Everything works fine. Just installed the app today (iphone 7, os updated). And when I try to log in it (via wifi) it says that I am using incorrect credetials. They ARE correct, the same password. What's wrong with the app??? I would be very, very grateful for any help.

1 Reply 1
Grace343
Level 1
Scotland, United Kingdom

I have the same problem, nearly. The app will not let me log on - keeps telling me the details are incorrect and to update the app. There is no option to update that I can see, so I uninstalled and re-installed. Still the same problem. The error message tells me to log on via my laptop, which I can do easily (same password etc) so AirBnB knows my password, but not the app. I've got an android Samsung phone.