To be clear: Our home is normally booked for the entire summer (13 weeks is all we book) a year in advance. The demand is high here because of the baseball tournaments throughout the summer. Airbnb has stood behind us about 85% of the time where damage has been done.
The frustration is the damages here are monetary. The guests flat out lied. We watched 10 people go in and out of our home. They lied to Airbnb when they tried to collect on our behalf. So it’s their word against ours.
The message this sends is this: You can ignore the hosts rules, lie and frighten our horses and we’ll reward you with another home to stay in and your money back! Meanwhile, we lose that income.
We’re so bothered by this that we’ve only listed our home for induction week next year and that’s it.