Loss of super host status

Loss of super host status

Thank you, Quincy! My question is why I lost my super host stats because a potential guest cancelled a month before his reservation. 

3 Replies 3
Emiel1
Level 10
Leeuwarden, The Netherlands

@Susanhyatt705-Comcast-Net0 

 

A cancellation by a guest will not affect your Superhost status.

 

BTW Maybe choose another account-name, as your profile looks like:

 

"Hi, I’m (Email hidden by Airbnb"

"(Email hidden by Airbnb)’s listings"

 

Comment in reviews:

"Response from (Email hidden by Airbnb)"

 

https://www.airbnb.com/users/show/96240987

 

Huma0
Level 10
London, United Kingdom


@Emiel1 wrote:

@Susanhyatt705-Comcast-Net0 

 

A cancellation by a guest will not affect your Superhost status.

 


True, in theory, but I've seen a few recent posts about this so perhaps there is a glitch going on?

Thank you for your advice about changing my name. I just assumed that was Airbnb’s way of doing things. Didn’t know that was up to me to set up.