Loss of superhost status.

Level 3
107 Views

My response rate is 100%.

My overall rating is 4.8%.

I have hosted 107 nights, with 10 stays.  

 

So why did I not qualify for Superhost status?

6 Replies

Re: Loss of superhost status.

in
England, United Kingdom
Level 10

@Sandy170 Is the 4.8 rating since you started listing or is it for the last 12 months? If you go to quality and then super host you should see what your ratings are for the last 12 month period.

Re: Loss of superhost status.

Level 3

It is for the last 12 months.

Re: Loss of superhost status.

Level 3

I find it strange that this has happened at the same time as linked calendar issues and issue with a customer service representative (or whatever the online 'help' people are called) who is constantly responding with information totally unrelated to the calendar issue I contacted 'help' with.  

Re: Loss of superhost status.

in
Zagreb, Croatia
Level 10

@Sandy170 

10 FINISHED stays from 1.7.2020.-30.6.2021. ? Or the last stay was still ongoing?

Re: Loss of superhost status.

Level 3

10th stay ongoing. But wasn't this criteria exempted anyway? And have hosted for 107 nights.

 

Re: Loss of superhost status.

in
Oregon City, OR
Level 10

@Sandy170 you can see your (dis-)qualifying stats under "performance" -> "superhost"

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