Lost in this community center...2 days that guests are here and no payment done

Léa19
Level 1
Agadir, Morocco

Lost in this community center...2 days that guests are here and no payment done

Sorry if this is the wrong place but seriously i don t know how to get an answer i m lost in all this CC. My guests have been enjoying my place for 3 days now and still no payment made on Airbnb. I don t talk about the payment on my bank account but just the payment on Airbnb application. Can you help or at least show me how to get help? thx in advance. 

1 Reply 1
Christine1
Level 10
Glenbrook, Australia

Here are some details from the Airbnb help menu.
There are links to a range of topics related to payment procedures.
I hope this will be helpful to you and others.
Best Regards,
Christine.
 
Help Centre FAQ's:
 
When do I get paid?

Airbnb releases your payout about 24 hours after your guest’s scheduled check-in time. The time it takes for the funds to arrive in your account depends on your payout method.

If your guest is staying for 28 or more nights, payouts for that reservation are released monthly.

Payout status

Once we’ve sent your payout, a “Payout” line item will appear for that reservation.

To check the status of your payout, visit your transaction history. Once we’ve sent your payout, a “Payout” line item appears for that reservation.

If you have a minimum payout amount set, your payout won’t be released until that amount is met. If you have multiple listings with check-ins on the same day, any funds going to the same payout method will be deposited as a single payout.

Processing time

After Airbnb releases the payout, it takes some additional time for the money to get to you. The average processing time for each payout method is:

  • ACH / Direct deposit: Up to 3 business days
  • Bank transfer or international wire: 3–7 business days
  • PayPal: Within 1 business day
  • Western Union: 1 business day (US Pacific Time)
  • Payoneer Prepaid Debit Card: Within 1 business day
Weekend or holiday delays

Many banking systems don't process transactions on weekends or holidays. If your payout from Airbnb is completed between Friday and Sunday, it might not be processed until the next week.

If you have any questions about processing time after your Airbnb transaction history shows a payout as completed, contact your payment processor directly.

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More Results for ‘payment’ can be found by typing these words in the Help search bar.
 
View transaction history
 
Edit payout preferences
 
When will I get my payout?
 
What methods of payment does Airbnb accept?
 
Can I use more than one payment method to pay for a reservation?
 
Where do I find my payout information?
 
How do I edit or change my payout method?
 
How do I pay for my long-term reservation?
 
How do I set a minimum payout amount?
 
How do I use Payoneer to receive payouts?
 
How do I calculate my payout?
 
How do I use Alipay to pay?