MY apartment is online ILLEGALLY via my tenant . How to report it to AIRBNB ?

Dominik42
Level 1
Amsterdam, Netherlands

MY apartment is online ILLEGALLY via my tenant . How to report it to AIRBNB ?

Hi guys 

 

getting in contact with AirBNB is very difficult it seems to ! My apartment is online for rent even though i DID NOT gave my permisssion to the tenant renting it from me which is LAW in the Netherlands . How can i contact AIRBNB directly about this fraud person and take it off ? 

I pressed the 'report the rent' button but it seems nothing happens ?! 

 

PLEASE ADVICE with an adress or email or direct help ! Important !

 

D

8 Replies 8
David126
Level 10
Como, CO

Do you have pop ups blocked, it is the flag under the red Book bar.

 

 

Sounds like you need a Lawyer to enforce your Lease., they could be listed on mutiple sites.

David
Marzena4
Level 10
Kraków, Poland

Terminate their tenancy, @Dominik42.

// "The only person you can trust is yourself"
Lizzie
Former Community Manager
Former Community Manager
London, United Kingdom

Hello @Dominik42,

 

Welcome to the Community Center. I am sorry to hear about this.

 

I have actually just replied to a similar question here in CC. There are a number of things you can do:

 

  • If you go on to the listing and scroll down, on the righthand-side of the page you will see a 'Report this listing':Report this listing .png

     

  • Also, please contact our Support Team directly and they will be able to assist you with this. They are available 24/7 at +1-415-800-5959 // +1-855-424-7262 (toll-free) or www.airbnb.com/contact. Plus, there are other ways to reach the team shown in this helpful Community Guide

 

I hope this is helpful and you get this sorted soon.

 

Thanks,

Lizzie


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BobB0
Level 2
Toronto, Canada

@Dominik42 Hope your issue is resolved. Has the listing been taken off? If so how, was it AriBnB or your tenant has finally removed it?

 

I am in a similar situation. I need help.

 

Regards,
BobB
Isaac180
Level 2
Oxford, United Kingdom

Hi all - I am in similar situation. Did AirBnb remove the listing or did the tenant? This tenant is breaking various rules and also has been served with a notice to quit, yet is continuing to list the property for dates after which they are supposed to leave . . . The tenant is ignoring my messages. I need Airbnb to step in to cancel reservations and take the host's profile down. So far, I've emailed and called AirBnb and they've only offered to pass on a message from me to this fraudulent host . . . What should I do? 

 

Isaac180
Level 2
Oxford, United Kingdom

Hi all - I am in similar situation. Did AirBnb remove the listing or did the tenant? This tenant is breaking various rules/laws and also has been served with a notice to quit, yet is continuing to list the property for dates after which they are supposed to leave . . . The tenant is ignoring my messages. I need Airbnb to step in to cancel reservations and take the host's profile down. So far, I've emailed and called AirBnb and they've only offered to pass on a message from me to this fraudulent host . . . What should I do? 

Wendy1148
Level 1
Markham, Canada

Airbnb supports Illegal host from my recent communication with Airbnb

Wendy1148
Level 1
Markham, Canada

Airbnb does not help. Airbnb supports ILLEGAL host.  Finally I paid money to get the tenant to leave  and  the listing  was removed by the tenant.