Missing Payouts for 2 months

Kimberly763
Level 2
Fruita, CO

Missing Payouts for 2 months

I have not received a payout since November  6th. I have been told 3 different reasons why. They seem to rest with one of the reasons being fact, yet will give me no paper trail where the money is. Their numbers do not match in 2 places, the downloads don't show dates etc. AND they will not tell me where the payments are....just put off and sent to another or conversation closed. I discussed in length with a professional accountant and he was startled at what I showed him, I requested the entirety of my paper work and location of where they have 'placed' my income to hand over to him and have not received it yet. 

1 Reply 1
Quincy
Community Manager
Community Manager
London, United Kingdom

Hi @Kimberly763I'm so sorry to hear you've been having some issues with your payouts.

 

I checked in with the team for you, and they’ve confirmed your case is in progress and a Support ambassador will follow up to get to the bottom of it with you.

 

We’re unfortunately not able to check your account further here on the CC, but please let us know how you get on!

 

Thanks,

Quincy

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