Monthly discount coming up at 96%

[Gavin99]

Just had a request to book a stay for December and the price was being calculated at the price for 0ne night rather than 31 nights - therefore giving the guest a 96% discount - I can't see on my settings that it's set for that amount is there a glitch somewhere - I can't seem to rectify it either. Anyhelp appreciated as I 'm not having much luck with support .

[Brian2036]

@Gavin99 

That has to be a website malfunction. I noticed that it’s slow and some things aren’t working right now.

Obviously you don’t want to give a 96% discount, so don’t accept the booking yet.

 I would tell the guest that there’s a website malfunction, apologize for Airbnb, and tell him that you will hold those dates for him until things get fixed.

He would probably appreciate it if you could tell him what the actual price should be.

 You might try resetting your discount to zero and then put it back to whatever you want it to be.

[Branka-and-Silvia0 · Accepted solution]

Yesterday it was a price calculation glitch here as well. I tried to send a special offer to a prospective guest and typed 240€ for 3 nights but Airbnb calculated something like 0,25€ /night.  I reloaded the page a couple of times and after a few attempts,  the price was calculated correctly. But there was no discount involved, just the wrong price.

You should check your listing for all discounts because they multiply. Go to your calendar / pricing settings / discounts... there are 5 different discounts

[Frances52]

Hi, I have been having similar problems and here is solution