My Airbnb host will not respond to my messages.

Cheryl750
Level 1
Holly, MI

My Airbnb host will not respond to my messages.

So our reservation is for six nights starting July 17th and we sent multiple messages to our host within the last week. He has a one hour response rate leading us to believe he is probably ignoring us. The Airbnb is overseas and now we're getting uncomfortable with the idea of having a host that doesn't respond to inquiries. Should I contact Airbnb support in regards to getting in touch with him on my behalf? What happens if he doesn't respond to me/Airbnb?

1 Reply 1
Helen3
Level 10
Bristol, United Kingdom

What are you trying to contact the host regarding?

 

Have you tried giving them a call on the number provided on your booking confirmation @Cheryl750 ?