My Super Host coupon is already expired the day I receive it, again . . .

[Tom123]

Once again I have reached Super Host status but once again I have received a coupon that has already expired.

Has anyone else had this problem?

[Jeff158]

Never heard of that @Tom123 

Could you be looking at expired coupons as in the 1st screen shot.

Or are the dates wrong on the activation link sent by e-mail as in 2nd screen shot

[Tom123]

Hi @Jeff158 

Thanks for the quick reply.

I don't see the bonus option page. This is what I see:

I then click on 'View your coupons' after copying the code. When I paste the code in the coupons area and click 'Add Coupon' it just says it's expired. This has happened 3 times for me upon receiving a Superhost status email.

[Jeff158]

@Tom123 

I would send the travel coupon screen shot to customer service, it shows valid to 1st October 2019.

Use the link below :  accounts / credits / Trouble using my credit

https://www.airbnb.co.uk/help/contact_us

[Tom123]

@Jeff158  Thanks Jeff, will do.