My guest wants to cancel do to Hurricane

Kem2
Level 1
New Bern, NC

My guest wants to cancel do to Hurricane

How can I help my guest

2 Replies 2
Sarah977
Level 10
Sayulita, Mexico

@Kem2  Just tell your guest to contact Airbnb to cancel under the extenuating circumstances policy. 

thats what I did. worked out fine.