I am currently having a horrific experience with Airbnb. I ...
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I am currently having a horrific experience with Airbnb. I had a PAST reservation cancelled. The guest have already stayed. ...
Latest reply
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My guests reservation has started but they have only 4 in the party how do i issue a refund?
I wouldn't make the change. They book and didn't make the change prior to arrival. JMO
The guest can initiate a change request if they want a refund for fewer guest than reserved.
View link below
https://www.airbnb.com/help/article/913/can-i-change-a-reservation-as-a-guest