My host is no longer replying and he is the one that wanted to cancel.

[Tina638]

I booked a trip for June 25-27 which is just a week away. The host had messaged me that he had plubming issues on the 25th and offered another air bnb of his that I could stay in. I replied to see the link in which he replied a day later saying the alternate home is no longer available and that he will cancel. However, he has not cancelled the stay as of yet. I sent him a request that my host wants to cancel and again no reply. I've been trying to get in contact with air bnb with no luck. I really need to book a home asap. What should I do next?

[Mike1034]

@Tina638 

The best toll-free phone number for calling Airbnb Customer Service is 1-855-424-7262 (Even with this number, the average wait time is between 7 and 12 minutes).

Another number that works well in the USA for local callers is 1-415-800-5959

call Airbnb and ask them to relocate you.