I am now already in a +10 day discussion with Airbnb on an i...
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I am now already in a +10 day discussion with Airbnb on an issue of blocked days that are being switched to 'active' in the c...
Latest reply
We have gone through the setup process for our property, but when you search for it—including on the map—it is not being listed as rentable.
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@Mike915 your property might be listed as being in Franklin but its located in Murfreesboro which is to far south and not on the map of Franklin that comes up.
If I search Murfreesboro you come up in 3rd place
Hi @Mike915 I searched your property and I was able to find it. I used guest interface of my profile.
You will have to add the right filters so it will show up. I tried to book the place 1 day but it's not allowing me to do so. I tried to use the search tool and used filters: Dates Nov 27 - 29, 5 guests, Entire home, and Cottage.
I think your minimum night stay is set to 2 nights.
I hope this helps!
Where do I find the filters?
@Mike915 You will see the filters when you try to find your place using search tool ( as a guest ).
Note: That I am using a browser on my laptop.
First determine if you're on hosting or travelling profile. If the Airbnb logo is Blue you're viewing the platform as a host so make sure it's pink before you start searching your listing.
check the color of the logo
If it's blue click your profile picture on the upper right and a drop down will show up. Select Switch to Travelling.
You will be routed here, Airbnb logo will be pink. If it's already pink skip the first 2 steps.
Type in Franklin TN, change the dates on the left and number of guest then Click Homes
Add additional filters on the left, I used entire place and Cottage as property type
and voilà I found your listing as a guest. Let me know if it works for you.
@Mike915 You don't add filters. The guests can use the filters on the site for number of guests, private bathroom, Instant Book, etc, etc. to facilitate them finding listings that suit their requirements. The filters reflect the features of your listing.
I’m searching in Franklin, TN, which is where my property is listed, and it is still not showing at all.
@Mike915 your property might be listed as being in Franklin but its located in Murfreesboro which is to far south and not on the map of Franklin that comes up.
If I search Murfreesboro you come up in 3rd place
How do I contact Support? The pushpin is literally a half hour drive from our property.
@Mike915 If you have problems with altering the location pin:
https://www.airbnb.co.uk/help/contact_us
Click the link above and choose "Listing and hosting tools" then choose "Listing location", click message and provide the information asked for below.
Thank you all. The suggested pin by Air BnB was so far from our actual property that it required someone at Air BnB to fix it manually. Thank you for helping me discover what was wrong, and to Air BnB for incredible customer support.
@Mike915 you can go to this link:
https://www.airbnb.com/help/contact_us/channel
Make sure you're log in first.
To edit the pin on your location:
1) Go to Edit your listing
Scroll down and look for Location
Click on Edit
Scroll down to Review Location, click Adjust in the upper Right
Adjust the pin in your desired location, click save
Don't forget to save, click the save button in the lower left
Hope this works!