My property is set up but is not showing as live

[Mike915]

We have gone through the setup process for our property, but when you search for it—including on the map—it is not being listed as rentable. 

https://abnb.me/lnrCvcdX9R

[Louise426]

Hi @Mike915 I searched your property and I was able to find it. I used guest interface of my profile.

You will have to add the right filters so it will show up. I tried to book the place 1 day but it's not allowing me to do so. I tried to use the search tool and used filters: Dates Nov 27 - 29, 5 guests, Entire home, and Cottage. 

I think your minimum night stay is set to 2 nights.

I hope this helps!

[Mike915]

Where do I find the filters?

[Louise426]

@Mike915 You will see the filters when you try to find your place using search tool ( as a guest ).

Note: That I am using a browser on my laptop.

First determine if you're on hosting or travelling profile. If the Airbnb logo is Blue you're viewing the platform as a host so make sure it's pink before you start searching your listing.

check the color of the logo

If it's blue click your profile picture on the upper right and a drop down will show up. Select Switch to Travelling.

You will be routed here, Airbnb logo will be pink. If it's already pink skip the first 2 steps.

Type in Franklin TN, change the dates on the left and number of guest then Click Homes

Add additional filters on the left, I used entire place and Cottage as property type

and voilà I found your listing as a guest. Let me know if it works for you. 

[Mike915]

Sorry, I meant on the back side in the listing. How do I add filters to my listing?

[Sarah977]

@Mike915  You don't add filters. The guests can use the filters on the site for number of guests, private bathroom, Instant Book, etc, etc. to facilitate them finding listings that suit their requirements. The filters reflect the features of your listing.

[Mike915]

I’m searching in Franklin, TN, which is where my property is listed, and it is still not showing at all.

[Jeff158 · Accepted solution]

@Mike915 your property might be listed as being in Franklin but its located in Murfreesboro which is to far  south and not on the map of Franklin that comes up. 

If I search Murfreesboro you come up in 3rd place

[Mike915]

How do I contact Support? The pushpin is literally a half hour drive from our property.

[Jeff158]

@Mike915     If you have problems with altering the location pin:

 https://www.airbnb.co.uk/help/contact_us

Click the link above and choose "Listing and hosting tools" then choose "Listing location", click message and provide the information asked for below.

[Mike915]

 Thank you all. The suggested pin by Air BnB was so far from our actual property that it required someone at Air BnB to fix it manually. Thank you for helping me discover what was wrong, and to Air BnB for incredible customer support.

[Louise426]

@Mike915 you can go to this link: 

https://www.airbnb.com/help/contact_us/channel

Make sure you're log in first.

To edit the pin on your location:

1) Go to Edit your listing

Scroll down and look for Location

Click on Edit

Scroll down to Review Location, click Adjust in the upper Right

Adjust the pin in your desired location, click save

Don't forget to save, click the save button in the lower left

 Hope this works!