I have been trying to start a new thread by this page does not seem to let me do anything but "reply."
Sorry if I'm jumping into the wrong conversation, but here goes...
How do I get my Repsonse Rating back up?
I responded within 24 hours to an inquirey from a smoker (I'm a smoke-free property, as clearely listed). I sent a cheerful and polite reply declining. They replied back thanking me. I moved on to the next booking.
I coninued to get airbnb prompts to reply to the nice lady who smokes... (which of course I ignored) Now I think my repsonse rate was impacted.
How do I fix that? If booked since then, so obviously it's not stopping the train, but still... I work hard to be responsive.
There are plenty of things we cannot control- this is one of the things we can and I'd like to influence it positively, if possible.
There does not seem to any direct support from airbnb for owners,
If anyone knows, please advise...
Thanks.
-j