Need your help

Jean258
Level 1
Bangkok, Thailand

Need your help

Dear Air BNB ,

Refer our user name and password as below due we have problem for our account.
Could you reply me back for our question as below.

[Personal information hidden for safety reasons]

 

1.Our customer send question to our account but why I can’t reply them.
2.Why we can’t open our room picture from our account ?

And we need to additional new picture on our account but I can’t do it.

Please recommend and we waiting for your reply as soon as if possible.

3 Replies 3
Linda108
Level 10
La Quinta, CA

@Jean258  You posted on a PUBLIC host/guest forum, not to Air BNB.  Here is a guide for contacting Air BNB.

https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M728

Chris232
Level 10
Petersfield, United Kingdom

@Jean258

Delete all the above sensitive info .... this is a public forum

Chris232
Level 10
Petersfield, United Kingdom

@Jean258

and change your password immediately