No info for review email requests by Airbnb for guests

Joe1
Level 2
Cleveland, OH

No info for review email requests by Airbnb for guests

I am a co host and I am in charge of leaving reviews. I am a co host for 25 properties. When Airbnb sends a request to review it no longer states where the guest has stayed, or have the nice and clean interface with all the info for stars  ratings on a single page. I have to search to see where the guest stayed, then cycle through page refreshes leaving stars which takes longer now. Anyone else potetially find this cumbersome? 

3 Replies 3

@Joe1:
Do a quick search of the forum and you will find dozens of hosts complaining about these assinine changes. Like you, I manage multiple properties and what used to take me 30 seconds or less per review, now is an absolute pain.

Jayesh0
Level 10
Urangan, Australia

@Joe1 

 

You can also just go to your inbox on the app and next to the guest name it says “Awaiting review” and “write review” is there circled in a green box under the message thread so you know exactly which guest it is. You can even easily reread your communications. Maybe this will help with multiple listings. Going from the dashboard notice seems to give no clue, Lisa

Jayesh0
Level 10
Urangan, Australia

Sorry @Tim-and-Holly0  should have tagged you too in case this is helpful to you with multiple listings, Lisa