@Ken150
im a host and a neighbour of a new host myself and they did make exactly this mistake at new year, I was mad as hell at the timebut you calm down...people make mistakes what’s important is to be seen to be learning/making an effort to correct your behaviour.
Obviously being outside putting up cctv sends a message but..
...have you considered making your neighbours sign a bit redundant by putting up a sign of your own?
“Please respect our neighbours by keeping noise to a minimum in outside areas..”
maybe even “..noisy guests will be asked to leave with immediate effect”
you dont want to scare the hell out of your guests but you can’t be afraid of losing bookings by telling them what’s expected.
With a sign your angry neighbour has a very public display you are trying to manage the problem very hands on.
Consider making it a draft and editing it over time to get the tone right maybe the neighbour could get involved in suggesting what to write, then they’re involved in helping you find a solution..and could be more supportive of that solution
I find in my air bnb which is very small and in a Old block with poor soundproofing and lots and lots of neighbours here in over crowded central London that a in built house manual is the best way...guests don’t read the rules..they don’t even read a printed manual ...try to find ways to get them to find the rules as they go!
Dare I say it...the odd note in the right place..I have a label on the shower door facing in asking guests to ventilate the window..
stitches in time to save nine/big problems occurring.
you can go a bit too far micro managing with labels (I put the odd one up in friustration and take it down again soon after!) but..it’s a tactic here and there that can work.