Non payment when guest alters reservations

Colin15
Level 2
Maspalomas, Spain

Non payment when guest alters reservations

Why when a guest alters a res and has to pay more and This payment is not for coming Airbnb does not inform the host does not suspend or cancel the reservation?. My last guest did not pay the difference until 3 days after they had checked out. I had no idea money was still owed. This gives me no confidence in your payment collection methods.

1 Reply 1
Lauren629
Level 2
California, United States

Was this ever resolved?  I have a similar situation currently happening.  My guest is still in the home and they altered the payment after the first night and it bounced.  Did you ever get paid out by Airbnb?