Non refundable booking

Marly55
Level 2
Willemstad, CW

Non refundable booking

Hi everyone, I have the option for my guests to get a discount if they choose the non-refundable option. A guest just booked with this option and wanted to shorten her stay. Has anyone encountered this, if yes how did you approach this? I chose to give a refund for the days but set the nightly price to the regular one without discount.

1 Reply 1
Mike-And-Helen0
Level 10
England, United Kingdom

@Marly55 what you did seems more than fair to the guest.