Not receiving SMS 4-digit verification code?

Kaya39
Level 2
Fort Lauderdale, FL

Not receiving SMS 4-digit verification code?

I was able to book an Airbnb, but the host wants me to upload my ID to the airbnb website.

I am trying to do so, but it requires I verify my phone number first. When I type in my number and get to the "enter 4-digit code" screen, I do not receive a text, or call if I click "call me instead". 

I have an iPhone with Verizon Wireless so I'm not sure why this is happening. I've tried verifying from my computer, still no code. I've tried turning my phone off and back on, nothing. This has been going on for two days. I have SMS notifications on in settings.

 

Any suggestions on how to finally verify my phone number?

 

Thanks!

3 Replies 3
Kaya39
Level 2
Fort Lauderdale, FL

Hello?

Sarah977
Level 10
Sayulita, Mexico

@Kaya39  You'd have to contact Airbnb customer service to help sort this out for you.

Okay thank you for your response, I was just wondering if anyone had a similar issue.