Offers

Brendan100
Level 2
Minnigaff, United Kingdom

Offers

Can I offer extra nights to guests if I feel they would accept an extension to their stay or does the guest have to make an " extra" booking?

2 Replies 2
Emiel1
Level 10
Leeuwarden, The Netherlands
M199
Level 10
South Bruce Peninsula, Canada

@Brendan100, @Emiel1 

 

So far this year (2021), I have had 3 cancellations.  Each time I have messaged the before and after guests to let them know that another guest had cancelled.  "Would you be interested in extending your stay for a X% discount?" And then tell them to send a change request.  One of the almost immediate reply was an extra two days!  Single person, less work, accepted the change immediately.  Guest response "Awesome, thank you so much!"

 

So far batting 3 of 3😊