Oops, something went wrong - payment confirmation

Alexandra296
Level 1
Bucharest, Romania

Oops, something went wrong - payment confirmation

So, I made 7 reservations the day before and today I get the 'Oops, something went wrong' message every time a I hit the payment button for a new reservation. I used the same credentials and credit card, I deleted cookies, I changed the browser. It just won't work. I also called the bank, there is nothing wrong with the credit card. I need to make reservations as we are taking a roadtrip of two weeks and we will be in a different place every day. Has the issue been solved for anyone? Alexandra
6 Replies 6
Isabel203
Level 10
Halifax, Canada

So, no doubt I am just stating the obvious, but with 7 reservations in one day, is it possible you have just maxed out your credit card limit?

I haven't maxed out the credit card. As I stated in the original post, I've checked with the bank and the card was fine. There are enough funds available.

Ria16
Level 10
Northland, New Zealand

@Alexandra296 Could it be that after seven reservations Air is flagging you in case you are a spammer or something similar?

@Ria16, yes, I'm pretty sure that's it but I do not like de fact that is not transmitted explicitly or mentioned somewhere in the terms of use.

Thanks for the reply!

Damla1
Level 1
Toronto, Canada

Hey, I am having the same issue as well. How did you solve it or did you happen to solve it at all? 

@Damla1Hello, I just tried a few days later and it worked. It must be an antispam/flood setting, which I'm perfectly fine with, but I would expect it to be notified, not just to receive a general error.

 

Alexandra

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