PAYOUTS - MISSING PAYMENT

Elaine21
Level 2
Attadale, AU

PAYOUTS - MISSING PAYMENT

TO  OTHER HOSTS- IS ANYONE EXPERIENCING NOT BEING PAID FOR THEIR GUEST- IT IS VERY DIFFICULT TO GET A POSITIVE RESPONSE FROM ANYONE ON AIR .BNB - HAVE BEEN TOLD ITS REALLY IS MY PROBLEM OR MY BANKS PROBLEM BECAUSE THEIR SYSTEM SHOWS THE PAYOUT HAS LEFT AIRBNB SYSTEM. HAVE BEEN TRYING TO GET A POSITIVE RESPONSE FROM AIRBNB  SINCE THE PAYOUT WAS DUE ON THE 6TH JANUARY - 9 DAYS OVERDUE.. ELAINE

3 Replies 3
Ia12
Level 2
Tbilisi, GE

hi! I have the same problem. did you resolve it?

June53
Level 2
Barbados

I have the problem for a payment that should have been made to me since 28th Dec.  It shows on their systems as outstanding and AirBnB customers service reps has for the past month been saying they have a technical problem.  They acknowledge it is due but...   I have received payment for subsequent bookings.

Jason821
Level 1
Columbus, OH

Yes! And it's been 60+ days and I'm just getting a case manager.  Unreal! This can't be legal and certain airs on criminality. 😞