Hello @Shako-0,
Aww thanks for including the screenshots, it looks like these dates maybe in the US date format so it would be: payout to your account 4th Jan '16 and it should arrive into your bank by 11th Jan '16. If you did not received your payment in January, I would recommend you contact the Support Team directly so they can look into it further and you can get this sorted.
I hope you don't mind, but I am going to edit your screenshot to block out your guest's name for safety reasons. 🙂
I hope this is helpful, do let me know how you get on.
Lizzie
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Thank you for the last 7 years, find out more in my Personal Update.
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