Payment in transaction history but no payment received

Kim9
Level 1
London, United Kingdom

Payment in transaction history but no payment received

I hosted my first airbnb guests from 27th December - 4th January.  My transaction history says I've been paid but I still haven't received anything in my paypal account.  I've checked my details are correct.  What do I need to do, or how do I contact the right people to get this resolved?  Thanks.

1 Reply 1
Dave-and-Deb0
Level 10
Edmonton, Canada

Hi @Kim9,

 

I would contact Airbnb: https://community.airbnb.com/t5/Tips-Tricks/Contact-Airbnb-A-How-To-Guide/m-p/16165/highlight/true#M...

 

Dave

David

Superhost Ambassador ~ Host Club Community Leader ~ Community Expert ~ Experienced Co-Host