Payment

[Евгения1]

Excuse me, can you please explain me how can I receive my money. Where do guests pay and how do I receive my money, because they say thd they have already paid

[Linda108 · Accepted solution]

 You have just started to host, @Евгения1, right? Welcome! I am sure you have many questions and I urge you to read the many articles about hosting on this platform.  You will find out about payment, payout, booking, reservations, cancellations, etc.  Go to the Help Center and read all these articles.  As to your posted question, Air BNB collects the fee from the guest and pays it out to the host after the guest checks in.  You have to set up a payment system ahead of your guest checking in.  Good luck with your new business.  I hope you enjoy it as much as I do.

[Fiona177]

My guest has added an extra night , which i have accepted .   The balance of my payments has not been updated to include the extra night.  Help

[Linda108]

Hi @Fiona177, Not sure why you posted in this discussion thread as it is not related to your issue.  You might consider starting a new conversation to maximize host response.  Just a thought.

As to your question, it depends on the timing.  If the guest added the day after check in, the additional payment will be separate. If before check in, the payment will be added to your payout 24 hours after check in.  If you need to contact Air BNB, here is a guide.

https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M728

[Charles111]

That's interesting Fiona, My guest arrived last Friday and I wasn't paid out within the stated 24 hours so I emailed airbnb and they simply said I was correct. No apologies! I questioned it again after a few days without any money coming from airbnb. They later replied saying I would get it on 29th. Again, no apologies nor exp[lanation. The 29th March is nearly 2 weeks late. Would they have paid me if I hadn't asked? May be, may be not. Something's wrong and they didn't say what even though I asked them. How many others are finding this?

[Katla0]

Hello, can someone perhaps assist me with a payment problem. I am a co-host for my mother. She has received payments before without problems. She hosted people more than a month ago, the payment has left on their side but my mother has not received it. What could be the problem?

Kind regards.

[Linda108]

@Katla0  Most payment issues cannot be solved here in the host forum but my previous post gave a link for contacting Air BNB.  Good luck!!

[Seckin1]

hi, my guest wanted to book my place for 3 month. I want to get one (1) lumsum payment for 3 month (but not each month). Does this the way AirBnB always work or do I need to set up this? Many thanks!

[Linda108]

@Seckin1  Go to the Help Center and look up the articles about long term reservations.  What you want to do is not how this platform works.

[Seckin1]

Thank you so much Linda for the feedback. I am very new at Airbnb and I have found the answers in the support centre as per your advise. 

[Haneef0]

i did not get paid for any of the hosting jobs i did since Feb 2017, I am from India

[Haneef0]

Can iget paid by Amazon or pay pal

[Matthew285]

@Haneef0 I looked at you profile, and it says you joined in November 2017.

How did you have hosting jobs in Feb 2017?

If you meant Feb 2018, then don't forget new hosts do not receive their first payments until 30 days after their first booking is confirmed.

I do not know if you can get paid via Amazon, but you can use PayPal in many countries.

[Quincy]

Hello @Haneef0,

Welcome to the Community Center.

I was wondering if you've seen Matthew's answer to your question? 

[José186]

I have recieved 1 cent where to activid my account so RBNB knows the account number is ok?