I already try for 1 week to add a payout preference because when my first guest checked in it suddenly appeared that my bank details (for payout preference) were not valid.
So now more than a week I try to add a valid (I still don't know why my previous entry was denied, it was setup last year when I setup my Airbnb account).
Airbnb support hardly reacts and only promises to solve the issue and also says that it is a known problem.
I can enter all address details and then I have the choice to enter PayPal or Bank details. I can choose either but as soon as I enter NEXT the program comes back with the message UNABLE TO PERFORM.
It does not matter whether I use the App(android) or a window computer and all browsers (Chrome, Explorer and Firefox) give the same result.
I get desperate because my payments are at Airbnb but cannot arrive in my bank account or PayPal.
Does anybody experience the same or have a solution?