Percentage of trips reviewed dropped suddenly

Jp57
Level 1
Philippines

Percentage of trips reviewed dropped suddenly

Just today

percentage of trips

reviewed dropped suddenly, could affect superhost status

13 Replies 13

Same with me. Must be an error since atleast 95% of my guests left a review.

Christopher101
Level 1
Edinburgh, United Kingdom

Same here - showing 35% instead of about 95%.  Mild panic at seeing “Upcoming changes” just before quarter end - but glad it’s not just me! 

Bongo0
Level 2
Whitney, Canada

This is happening to me as well. Went from 85% to 14%. Anyone hear anything from AIrbnb? Most of my guests leave reviews so obviously there is an error somewhere in the system. I was having issues with correct progress reports as well - that seems to be fixed but now the review percentage is wonky. 

Ed-And-Tracey0
Level 1
England, United Kingdom

I have just noticed this too.  My review pecentage is showing as 16% for the last 12 months - I have actually had 78% of visits reviewed and 98% of those reviews are 5 star. I have my superhost review in a week and I will lose my superhost status if this isn’t fixed by Airbnb.

Bev71
Level 2
Farr, United Kingdom

I have had the same issue, I’ve had 17 reviews out of 18 stays and my percentage says 40%, I reported my issue to Airbnb help and have been advised they are investigating. I to hope to gain super host, so hope they sort it soon. 

Julie1663
Level 1
Clovis, CA

I just went from 75% to 18% a week before my superhost status is reviewed. Seems pretty suspicious anyone else have this problem? I review most of my guests except for the multiple bookers and the people I don't click with.

Ana1136
Level 10
Ohrid, Macedonia (FYROM)

@Julie1663 everyone has this problem, it is a glitch and Airbnb is working on it. 

Getting tired of their constantly having issues.  Week ago all my minimum days changed to 2 n took them 3 days to fix@

Wendy117
Level 10
Bexley, Australia

Mine has dropped from 90% for 48 stays which is equivalent to about 5 not leaving reviews - to 18% for 40 stays which is equivalent to about 33 not leaving reviews.  Since I had less than 10 Airbnb stays in the last 3 months (who have left reviews) this is not possible.

I really wish if they were making changes that will result in a warning being given to superhosts, that they would test their code first.  It is just not fair to give hosts stress unnecessarily.

No reply from Airbnb yet. I messaged them yesterday

Nikki218
Level 2
Duluth, MN

I dropped from well over 50 to 14%, as well. So frustrating!

 

Kathleen93
Level 2
Astoria, OR

Me too.  June 23

 

MariaLuisa58
Level 2
Lagos, Portugal

Same here. I'm at 21%. Not normal.