@Jenny what you wrote about the tickets is false. AirBnb closed the first ticket for absolutely no reason and without speaking to me and I needed to open a new one. This has happened over a dozen times. Seeing from the other posts people are leaving in the community center, this seems to be a reoccurring theme at AirBnb.
The law firm has been contacted already and they are dealing with it. How this situation was handled by AirBnb is absolutely disgusting. It was a life-threatening situation and we are now suffering the consequences. I have also been contacted by a reporter at BBC who will be doing a story on this.