I agree. If they do not have profile pictures, I ask for one. If I get no response, they get no booking.Likewise, I will often turn down people who do not meet the required info. Rules are in place for our protection, not for their pleasure.
After having problems with a renter who had a picture of a dog for his profile, I now insist on seeing govt. ID if there's no profile photo and it has to match the person I check in. Reviews don't tell you the whole picture, it's just a guide.
Michelle, when you say "insist on seeing govt ID," you mean that you want to see the line checked that they've provided it to Airbnb, correct? Or is there a way for hosts to actually access it?
I have a pending reservation from a guest with no profile photo and no reviews (despite being a member for 3 years) that was submitted at 3:30am. It feels suspicious to me. Advice?
Jessica, curious to hear if you got an answer to your question. We are thinking about putting our Denver home on AirB&B, but I don't like the idea of not knowing who's renting our family home.
Trust your gut. The one set of guests I did not have a great feeling about b/c she vibed high maintenance from the getgo- was indeed a nightmare. Happily, I had friends in town who had wanted to stay with me anyway so everything worked out for the best but...I wish I had listened to my intuition.
Hello. I have just gotten a recent inquiry and a recent request from people who have no profile information, offer no information about their trip, and are asserting that they will arrive early in the morning for checkin. Now that we cannot see their picture, it is a huge problem for me. This seems very self centered to me. Why would someone assume that you would consider them when they offer no information about themself or the purpose of their travel? I noticed that this nonsense started when I tried using the setting for offering a lower price if not booked for the immediate future. I have removed this. It seems the lower your price, the worse the prospective guests are. Anyone getting the same type of thing?
I am experiencing the similar issue, the difference is they say they’ll arrive late at night. The girlfriend contacted me first using “her” account, asking questions. Then the boyfriend requested to book mentioned “my girlfriend did contact you.”
I don’t know why they would need 2 accounts for a 4-day booking. Both joined Airbnb in March 2019, no reviews, only email & phone # verified.
I message them back asked for ID to be verified.
I really don’t feel 100% comfortable with this request.
It could be that the renter is underage, or had to close a previous account for other reasons. My rule of thumb is that I don’t rent to anyone who doesn’t have a verified govt. ID. and the person on the Airbnb account must be the same person who I check in. Otherwise you have no recourse on the insurance or deposit.
Anyone can have an email address or social media account. If it doesn’t feel right to you then go with your intuition.
I have stopped renting my place to anyone without verified ID, photo and email address. Never be the lowest price in the neighbourhood!
I turn these types down all the time. If they can't take the time to become involved with ID for AirBnB they don't need to be here. They are likely looking for a way to evade their potential behavior.
Hi just had guests leave, one day earlier said the cottage was not suitable for their baby!! yet we have had 5 star reviews all summer. They said it was stuffy, this is because they went out all day did not leave any windows open in this blistering heat!!!!. Also I noticed that this person has no reviews on his profile and he joined AIRBNB in 2016 I wonder why this is!!!
Just had biggest disaster in tow and ahalf years - immediate booking through, nice woman didn't understand system because it's so complex now. They arrived with 80 kilo dogue de bourgogne dog the size of a small donkey - no mention of it until they got here. Biro on new sofa covers, blocked the main drain, pee dried on the loo basin, and more.... How do I block these immediate bookings - much preferred the previous way of talking first and then booking...
Airbnb very sneakily changed the instant booking parameters and I also just had a first timer somehow manage to instant book my place. Fortunately for me they were OK, but as far as Airbnb goes, I'm about ready to just ditch this entire arrangement. I simply don't trust this company anymore and it's not worth the hassle given how badly the clientele has dipped of late.
What I have done now is return to my pricing of 2 years ago (before they drove it down) and I have also put in a minimum 4 night stay to ward off the annoying local weekend "love nesters" (you know, guys with local car registrations bringing their mistresses for weekends away).
My partner and I have accepted a couple of people with no reviews, and it was ok, but I am hesitant. I don't feel safe allowing a stranger access to our home with no positive reviews. If a newbie requests a stay, ask them for extra information and for their Facebook profile. It's also a better sign if they book in advance. There's no way I'm accepting someone who books the room for the following day, and has no photo or reviews. Even if Airbnb has their passport details, I don't have them. They could be anyone. It's not safe.