Pre-Approval pricing

Lauren3061
Level 1
Chester, United Kingdom

Pre-Approval pricing

Hi,

 

I have pre-approved a stay over NYE and every time I revisit the reservation, the price has changed. The customer still has 22 hours to accept the booking but I am unsure why the price is changing, and I'm worried that she will pay when the price has dropped below the originally agreed rate. How can I prevent the price from decreasing until she finalises the booking?

 

Thanks in advance,

Lauren 

2 Replies 2
Emiel1
Level 10
Leeuwarden, The Netherlands

@Lauren3061 

To my knowledge:

A pre-approval will fix the dates and price for the guest as calculated at the time the inquiry was received.

https://www.airbnb.com/help/article/1358/what-happens-if-a-guest-doesnt-respond-to-my-preapproval

 

BTW You can also retract a pre-approval if you change your mind and sent a special offer instead.

 

Lauren3061
Level 1
Chester, United Kingdom

Thank you very much @Emiel1 - I think it was an issue with the software I was using to manage my bookings. It changed the host fee from 3% to 15%. Thanks again for your help.