Price of my room

Urszula5
Level 1
Copenhagen, DK

Price of my room

Dear Airbnb

 

I set up a minimum price as 400 but the booking that came in just now was for 340dkk. I do not understand why it is even possible. Please let me know which field I need to set up to be sure that there will be no other bookings made below a certain amount (in this case 400 but I might change my mind based on my personal plans and availability to host)

2 Replies 2
Emiel1
Level 10
Leeuwarden, The Netherlands

@Urszula5 

You have the discount for "non refundable" cancellation option active, giving guest this choice.

Check you cancellation policy setting and "untick" this option.

best regards,

Emiel

Martin1209
Level 1
South Moravian Region, Czech Republic

I have similar issues - price being calculated wrong. The discount for non-refundable cancellation is not active and I believe it is 10% so it's not the cause of above issue either. It just doesn't work and Airbnb logged a ticket to fix the issue after my call yesterday. It still does not work today though...