Pricing Glitch

in
Denpasar, Indonesia
Level 1
164 Views

Hi,

 

I can't seem to find where to contact airbnb direct. I tried to vary my nightly rate and suddenly the system wont let me. It will only accept their suggested rate of $123 per night not the amount I want!

Any tips would be gratefully received.

1 Reply

Re: Pricing Glitch

in
New York, NY
Level 10

Hi @Michele30

 

You must had enabled the Airbnb smart pricing,
https://www.airbnb.com/help/article/1168/smart-pricing--set-prices-based-on-demand

 

To turn off Smart Pricing
You can always go back to your previous prices or edit your prices. To turn off Smart Pricing:
1. Go to your Manage Listing and Calendar page
2. Click Pricing Settings on the right hand corner of the page
3. Click Smart Pricing and toggle to turn off

 

 

 

If you need to contact them, they reply pretty fast to Twitter @AirbnbHelp

 

Here is the contact numbers

United States 415-800-5959

855-424-7262 (toll-free)

Argentina +54 11 53 52 78 88

Australia +61 2 8520 3333

Austria +43 72 08 83 800

Brazil +55 21 3958-5800

Chile +56229380777

China +86 10 5904 5310

400 890 0309 (shared-cost)

Denmark +45 89 88 20 00

France +33 1 84 88 40 00

Germany +49 30 30 80 83 80

Greece +30 211 1989888

Hong Kong +852 5808 8888

Ireland +353 1 697 1831

Israel +972 3 939 9977

Italy +39-06-99366533

Japan +81 3 4580 0999

+81 800 100 1008 (toll-free)

Mexico +52 55 41 70 43 33

Netherlands +31 20 52 22 333

New Zealand +64 4 4880 888

Norway +47 21 61 16 88

Peru +51 1 7089777

Poland +48 22 30 72 000

Portugal +351 30 880 3888

Puerto Rico +1 787 919-0880

Russia +74954658090

88003017104 (toll-free)

South Korea +82 2 6022 2499

+82 808 220 230 (toll-free)

Spain +34 91 123 45 67

Sweden +46 844 68 12 34

Switzerland +41 43 50 84 900

United Kingdom +44 203 318 1111

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