Pricing Problem

Michael5997
Level 3
Austin, TX

Pricing Problem

I have a problem I can't figure out. I had a guest just book 28 nights at $49/nt. I don't know how this could have happened. My minimum is set at $130/nt, weekly discount is 15%, and monthly discount is 40%. Checked my settings. Big problem. Can someone help me figure out what happened?

2 Replies 2
Mike-And-Jane0
Level 10
England, United Kingdom

@Michael5997 we have a very similar issue when guests book our 1 bed apartment for the Christmas week. It is supposed to be £65 per night and yet people book it for £15-20 per night. When this happened for the second time Airbnb finally admitted there is an error but they are yet to solve it.

@Nick It feels like there is a major software issue here affecting more than one host.

Mike-And-Jane0
Level 10
England, United Kingdom

@Michael5997 Support have just come back to me saying I had set a custom price for the week at £70. I didn't but it was set (by someone). I suggest you go and look at the custom pricing under your listing and see if this is an issue affecting you as well