The billing for our room is off. We are charging $130/night. The renter, however, was charged $128/night. Two nights at that price should be $256; yet the charge Airbnb came up with is $255. That's just bad math, besides the fact, it's not the correct amount we're charging. This is all before the 3% service fee. Anyone else having this problem? What's going on!?
Hi @Brandon2 You have a very lovely listing which I looked at briefly. Are you referring to the reservation scheduled for April 13-14? A cursory look at your calendar looks like you charge $125 per night Sunday -Thursday and $135 per night for Friday and Saturdays. Is this not correct? This reservation was on weekdays so your payout would be $250 less $7.50 in service fees for a total of $242 (Airbnb only deals in whole numbers).
The guest's service fee would be 12% so he or she would have been charged $280.
I'm really confused as apparently you are too!
Can you clarify?
@Brandon2 You're very welcome! Here's a bonus tip: Book mark this link which has great tips and instructions on a variety of topics. It was put together by a fellow host (Dave and Deb) and is one of the most useful guides for helping navigate the Airbnb system. I use it all the time!
Hope you have a very lucrative career on Airbnb!