Problems with the start

Gyöngyi0
Level 2
Benalmádena, Spain

Problems with the start

Today I started to use the first time AirBNB
I listed the property I chose some promotional price and later I was not able to locate the property in the listing from another computer on the AirBNB web page.
Apparently some other people were able to see the property and they also were able to make some instant booking even in the setup I put and it is still there that:
Who can book instantly
Choose who can book available days without approval:
"No one. I’ll read and approve every request within 24 hours."

How this can happen? Why people where able to make instant booking? Why I have already from the beginning penalties? There is no support phone number or email? What will be the procedure for the next problem I will face?
It is not really a good start.

Looking forward for your reply! Thank you in advance!

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