Providing refills on basic during stays?

Providing refills on basic during stays?

Hello. We provide ground coffee and laundry detergent. Recently we had a guests used all the coffee after the first day of 4 nights stay. They message us that they were out of coffee and please give more. We did but now after day 3 they need more. We did because we want to main our 5 star status. But mind you we have a kitchen in the unit. Grocery store is 5 minutes away. 
Do we still provide the after they used the initial supply of these items?

 

Thank for any replies 

2 Replies 2
Lorna170
Level 10
Swannanoa, NC

@Glen-And-Adam0   If you are going to provide coffee ONLY as a welcome for their first breakfast, you need to make it clear in your listing that only a "starter" supply will be provided, and that the guest must go to the store to purchase their own products during their stay.   

Branka-and-Silvia0
Level 10
Zagreb, Croatia

@Glen-And-Adam0 

well, if your unit hosts large groups and you provide coffee capsules it could be costly.

It is up to you, you can offer just a starter (100 g bag) or supply the amount for the entire stay ... or nothing at all ( Covid minimalism )