Question | is it possible to change “main guest” in a confirmed reservation

Answered!
Yadira22
Level 10
London, United Kingdom

Question | is it possible to change “main guest” in a confirmed reservation

Hello all,

Hope you are well. 
Is it possible to change the “main guest” once a reservation has been confirmed? Any ideas/suggestions please let me know.

Thank you in advance,

Yadira  🙂

1 Best Answer
Kelly149
Level 10
Austin, TX

@Yadira22 CS can. You can’t. Guest can’t. 
guest has to initiate the call to CS

View Best Answer in original post

5 Replies 5
Mike1034
Level 10
Mountain View, CA

@Yadira22  The guest can change the name in profile whatever is. 

 

You can can just ask the guest to change the name to whoever the main guest is.:-). I am kidding btw. 

 

I don’t think that it is possible to switch a booking from one guest account to another guest account. Otherwise, it opens up a security hole. 

Kit45
Level 10
Calgary, Canada

Hi Yadira,

 

Is it related to a third party booking or the original "main guest" can't come?

Yadira22
Level 10
London, United Kingdom

@Kit45 thank you for the response, the main guest can’t come. 

Kelly149
Level 10
Austin, TX

@Yadira22 CS can. You can’t. Guest can’t. 
guest has to initiate the call to CS

Helen3
Level 10
Bristol, United Kingdom

You accepted the booking based on the background of the guest who booked @Yadira22 

 

If the person who has booked now can't come and they want to keep the booking you can suggest that they speak to Airbnb and have one of the other guests who is registered on Airbnb take over the booking.

 

Do make sure the new guest meets the same qualifying critieria as the original guest i.e. verified photo ID and whatever else you use to vet your guests.